An interesting look inside the world of IT with an expert survival guide.

IT Survival Guide
Conquering Information Technology in your Organization
Is your IT system an asset or a hindrance to your organization’s success?
More important, can you tell the difference?
Unlike other well-recognized professions, information technology is still in its infancy. Organizations have little hesitation in paying attorneys, accountants, or business strategists for their expertise. As individuals, we don’t blink an eye while paying for a physician’s opinion of our health. Yet business executives rarely think to request a professional opinion from an IT consultant. If organizations wish to succeed in the future, however, this practice needs to change.
Business owners and executives often see IT departments as financial drains and necessary evils rather than as additions of value to their organizations.
In today’s global market, information is indeed the most valuable commodity.
And IT professionals stereotypically are unable to effectively communicate the benefits of IT investments to the organization due to limited “soft” skills. But both have responsibilities to establish more-effective communication and understanding so that overall goals can be aligned.
In this book you will gain an understanding of how IT systems and tools can offer your organization the best chance to succeed. Additionally, you will appreciate the value of IT assessments and professional consultations. Knowing how to best manage your organization’s information with effective and efficient IT systems is therefore essential. This book aims to equip you with this valuable knowledge and enable you to achieve the success you desire.
Table of Contents
- The Evolution of Information Technology
- A Few Questions Every Organization Should Consider
- A Step in the Right Direction
- The Discovery Meeting
- Other Benefits of the Discovery Meeting
- Choosing the Right Person for the Job
- Moving Forward
- Taking a Tour of the Data Center
- Backups and Disaster Recovery
- Operational Issues
- Documentation Issues
- Examining the IT Budget
- From Crisis Mode to Maintenance Mode
- Servers
- Virtualized Servers / Virtual Machines
- Workstations
- Printers
- Network Switches
- Routers
- Firewalls
- Networks
- Storage
- Having a Solid Foundation
- Backup and Archiving Tools
- Cooling and Power Needs
- Monitoring and Alerting
- Logging
- Ticketing / Knowledge-Base
- Using the Toolbox
- Backup and Archiving Tools
- Cooling and Power Needs
- Monitoring and Alerting
- Logging
- Ticketing / Knowledge-Base
- Using the Toolbox
- Periodic IT Assessments
- Monitoring Implementation
- Aligning Corporate and IT Goals
- Developing a Knowledge Base and Promoting Organizational Learning
- Fireproofing versus Firefighting
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Paperback
IT Survival Guide
David Papp (Author)
6″ W x 9″ H x 5/16″ (152mm x 228mm x 8mm)
0.44 lbs (200 g)
Softcover (98 pages)
ISBN 978-0-9868213-0-1
CIP HD30.2.P36 2011 658.4’038 C2011-900169-1
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eBook
IT Survival Guide
David Papp (Author)
Available as direct download (ePub, PDF)
ISBN 978-0-9868213-1-8
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AudioBook
IT Survival Guide
David Papp (Author)
Available on CD or direct download (.mp3)
ISBN 978-0-9868213-2-5
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Audible (PDF)