IT Survival Guide Book

An interesting look inside the world of IT with an expert survival guide.

Book IT Survival Guide

IT Survival Guide

Conquering Information Technology in your Organization

Is your IT system an asset or a hindrance to your organization’s success?

More important, can you tell the difference?

Unlike other well-recognized professions, information technology is still in its infancy. Organizations have little hesitation in paying attorneys, accountants, or business strategists for their expertise. As individuals, we don’t blink an eye while paying for a physician’s opinion of our health. Yet business executives rarely think to request a professional opinion from an IT consultant. If organizations wish to succeed in the future, however, this practice needs to change.

Business owners and executives often see IT departments as financial drains and necessary evils rather than as additions of value to their organizations.

In today’s global market, information is indeed the most valuable commodity.

And IT professionals stereotypically are unable to effectively communicate the benefits of IT investments to the organization due to limited “soft” skills. But both have responsibilities to establish more-effective communication and understanding so that overall goals can be aligned.

In this book you will gain an understanding of how IT systems and tools can offer your organization the best chance to succeed. Additionally, you will appreciate the value of IT assessments and professional consultations. Knowing how to best manage your organization’s information with effective and efficient IT systems is therefore essential. This book aims to equip you with this valuable knowledge and enable you to achieve the success you desire.

Table of Contents

Chapter 1: Today's Information Technology Environment: Putting Out Fires
  • The Evolution of Information Technology
  • A Few Questions Every Organization Should Consider
  • A Step in the Right Direction
Chapter 2: Getting Started: Conducting an IT Assessment
  • The Discovery Meeting
  • Other Benefits of the Discovery Meeting
  • Choosing the Right Person for the Job
  • Moving Forward
Chapter 3: First Things First: Targeting High-Priority Fixes
  • Taking a Tour of the Data Center
  • Backups and Disaster Recovery
  • Operational Issues
  • Documentation Issues
  • Examining the IT Budget
  • From Crisis Mode to Maintenance Mode
Chapter 4: First Things First: Targeting High-Priority Fixes
  • Servers
  • Virtualized Servers / Virtual Machines
  • Workstations
  • Printers
  • Network Switches
  • Routers
  • Firewalls
  • Networks
  • Storage
  • Having a Solid Foundation
Chapter 5: Work Smarter, Not Harder: Having the Right Tools in Place
  • Backup and Archiving Tools
  • Cooling and Power Needs
  • Monitoring and Alerting
  • Logging
  • Ticketing / Knowledge-Base
  • Using the Toolbox
Chapter 6: The Right People - Assembling a Great IT Team
  • Backup and Archiving Tools
  • Cooling and Power Needs
  • Monitoring and Alerting
  • Logging
  • Ticketing / Knowledge-Base
  • Using the Toolbox
Chapter 7: Maintenance & Prevention: Avoiding the Fires
  • Periodic IT Assessments
  • Monitoring Implementation
  • Aligning Corporate and IT Goals
  • Developing a Knowledge Base and Promoting Organizational Learning
  • Fireproofing versus Firefighting

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IT Survival Guide

David Papp (Author)

6″ W x 9″ H x 5/16″ (152mm x 228mm x 8mm)
0.44 lbs (200 g)
Softcover (98 pages)

ISBN   978-0-9868213-0-1
CIP      HD30.2.P36 2011    658.4’038    C2011-900169-1

Available On

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IT Survival Guide

David Papp (Author)

Available as direct download (ePub, PDF)

ISBN   978-0-9868213-1-8

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IT Survival Guide

David Papp (Author)

Available on CD or direct download (.mp3)

ISBN  978-0-9868213-2-5

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